Once payment is received it is considered earned and will not be refunded.
Due to the nature of digital products, once you have downloaded your item, all digital downloads are final, and refunds will not be provided.
All returns on goods and non-digital products purchased directly from MelaninPreneurs™ require prior authorization and must be authorized within 14-days of the invoice date. Shipping and handling charges are non-refundable. In the unlikely event you receive a damaged item, we will gladly replace it.
Should you have any questions, contact us and include “Product Service Request” in the subject box and we will gladly assist you.
Please note that we only ship to the billing address.
All downloadable products are instantly available after checkout.
All printed books and materials are shipped separately from MelaninPreneur™ gear.
(During the pandemic processing times may be 3-weeks or more)
Please allow 2-7 business days to process your order. Our products are shipped via USPS, Monday-Friday. All shipping rates are calculated at checkout.
Flat Rate (Standard) (3-4 business days after fulfillment)
Express (1-3 business days after fulfillment)
Overnight (1 business day after fulfillment)
Our offices are closed on the following days:
Martin Luther King
Memorial Day
Independence Day
Labor Day
Thanksgiving
Christmas Eve + Christmas Day
New Years
